Exercise regularly. Cross-train. Stretch. Walk 10,000 steps a day. Build muscle mass. Take your supplements. Magnesium. Vitamin D. Vitamin C. Probiotics. Brush your teeth. Floss. Visit your hygienist. Wear your retainer. Get enough sleep. Eight hours a night. Rate...

I recently realised I have three generic approaches to everyday tasks – I'll execute with absolute precision, wing it, or blank it out. Taking up the hem on a pair of jeans requires exactness, managing my finances falls into the ‘winging it’ category, and I ignore...

I recently went hiking in British Columbia, Canada, and just outside the town of Squamish, I saw a bear. Big deal - everyone knows Canada has bears. I did as well, except I didn’t. I theoretically knew that bears live in the wilderness in Canada, but I hadn’t...

What can change communications learn from crisis negotiation Just typing the phrase ‘crisis negotiation’ makes my heart race and adrenaline surge.  It’s not a job for everyone and requires a cool head and a set of expert skills aimed at de-escalating an emotionally...

Sometimes it can be simpler to define something by telling you what it’s not. A pizza isn’t a balanced meal, a pair of scissors isn’t a toy. Change communications isn’t change management and change communications isn’t the same as employee communications. It’s also...

If you’ve spent any time messaging your 25 year-old niece or nephew then you’ll be familiar with the confusion of working out the right platform to text them on, followed swiftly by the secret shame of being baffled by strange new words.  How do you find out what...